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  • What kind of room do I get with the free cruise promotion?
    Your free cruise accommodations on the cruise ship include an inside stateroom featuring a private bath and two (2) single beds, one (1) double bed or two (2) singles with two (2) upper single beds. Your stateroom will have sleeping facilities for two; however most staterooms accommodate up to four people.
  • How much does it cost to upgrade to an Outside Oceanview Cabin?
    It ranges from $189 - $249 , depending on time of travel.
  • How many people are included with this vacation package?
    Your cruise stateroom is all included for 2 people, but it can accommodate up to 4. If you want to add a 3rd or 4th passenger to stay with you in the same cabin on the cruise ship, they would simply have to pay a small fee at the time of booking...However all of the hotel rooms at all of the resorts allow up to 4 people no problem.
  • How much is it to add a 3rd or 4th person in my same cabin?
    It ranges between $159 to $179 per person, depending on the age and time of travel.
  • How much are gratuities on the ship?
    Like ALL cruise lines, gratuities are charged automatically to your onboard account at the time of disembarking. It's very cheap though it's only $16 bucks per person, per night, so roughly $32 bucks total. BUT this covers ALL food and stateroom services provided to you by your: Stateroom Steward - Head Waiter - Assistant Waiter - Busboy and your Maitre d’ This is completely standard in the cruise industry.
  • Do I need a passport?
    No.....Proof of citizenship is required for travel outside of the U.S. For U.S. citizens, acceptable documentation includes a photo I.D. plus either a raised seal birth certificate, valid passport or certified naturalization papers. A passport is only required when flying to the Bahamas, or sailing to the Bahamas and spending a night off the ship (i.e.: at a hotel).
  • How much is parking at the port?
    Parking is only $19.00 per day buts its Full Service Valet Parking! So you'll pull up and they'll unload all of your luggage for you and have it sent directly to your stateroom!
  • What's the itinerary of the 2 night cruise?
    Day 1 - Embark at Port of Palm Beach - Check-in begins 10:30 AM - Boarding 1:00 – 4:00 PM - Departure is at 5:00 PM Day 2 - Grand Bahama Island - Arrival at Port at 7:00 AM - Back on board by 4:30 PM Day 3 - Disembark at Port of Palm Beach - Arrival at Port at 7:00 AM - Disembark between 8:00 AM - 10:30 AM
  • How did you get my number?
    Your username was chosen from a list of past travelers or customers from expedia, Kayak, Hotwire or Travelocity to get a 75% discount off a Florida and Bahamas vacation. Keep in mind only a few people from each state were chosen for this promotion and you were one of them. There are ONLY 10 of the usernames from each state chosen to also receive a free cruise and you were selected. It's good for 18 months and is fully transferrable to a family member or friend free of charge...You obviously would like your cruise cabin right? (get a yes and go back to script)
  • Why are you calling?
    Well you were transferred to us to help your claim your complimentary cruise cabin to the Bahamas. You're speaking directly with us - I am a booking agent for the actual cruise line.... Your username for either expedia, hotwire, kayak or travelocity was chosen for a 75% discount on a Florida and Bahamas vacation.....and the only reason you reached me is your username was one of only 10 selected to receive a free cruise to the Bahamas...So congratulations again! (go right back to script)
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