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Now, Mr./Mrs._________ here’s how things will work out for you. Because there is only a very limited amount of cabins left, and due to the $700 value, we are assigning cabins on a first come first serve basis.

Emergency T.O.

Mr/Mrs_____ my Supervisor was monitoring the call and is trying to advise me of something....Do you mind if I place you on a 30 second hold really quick?  Thank you. 

  ( PARK THE CALL & GRAB A T.O.) 

Mr./Mrs.___________ in order to secure your complimentary cruise cabin you're required to secure the governmental port taxes - which is only $98 per person based on double occupancy for a total of $196

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And remember, you do have a full 18 months to use it...so welcome aboard!   

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I'll have your reservation number for you as soon as I press submit...  Now let me send you this in writing really quick...whats your email address? 

 

---SEND EMAIL NOW----

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And perfect it's sent!  Now which card would you like to use? Visa, MasterCard, Discover or American Express?

BE SILENT!!

If YES...

(meaning they provided you with a credit card to charge the $196.00 port taxes on)

Go to DEAL SHEET!!

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OBJECTION? 

         CREDIT CARD                                                                             SPOUSAL 

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"You mean I have to Pay now?"

Yes you simply have to secure the governmental port tax for the cruise...But it's only $98 per person bc its based on double occupancy...Remember the cruise is actually FREE....you're just paying the tax, that's it.   And you do have 18 full months to use it and it's 100% FULLY TRANSFERABLE at no charge. BUT I WANT YOU TO SEE THIS IN WRITING...CHECK YOUR EMAIL REALLY QUICK

"I want to talk to my spouse"

 Ok Mr_________, so if your wife/husband was right there and he/she said YES take me on a ROMANTIC PARADISE VACATION to the Bahamas, you would DEFINITLY take advantage of the promotion right?

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Now from everyone here at the Margaritaville at Sea Paradise, I would like to be the first to say, “WELCOME ABOARD”!

 

Now remember, the total cost of the governmental port taxes is only: One Hundred and ninety six dollars. Again that is charged today and will appear on your next billing statement, OK?

 

Get a "YES"

 

Mr./Mrs.________ please hold for a moment while I generate your reservation code. I will be right back with you!!!!! Also do you have an alternate phone number besides the phone number you provided me earlier? Ok thank you!

 

Ok just ​hold for one moment while the system generates your reservation number and I'll be right back with you.

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PUT CUSTOMER ON HOLD
BRING DEAL SHEET TO YOUR MANAGER

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